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‎04-01-2024 02:33 PM

HP Recommended

HP Desk Jet 4155e

Category:
1 REPLY 1

‎04-04-2024 03:24 AM

HP Recommended

Hi @Lgaron,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

What is the current OS installed?

I understand that you are facing issues with the printer showing idle and will not print

 

  • Set the default printer and unpause printing.
  • Reset the printer and check the connection status.
  • Make sure the correct port is selected.
  • Create a manual connection.
  • Add a second printer device to Windows.
  • Reinstall the printer using HP Printer Assistant.

Keep me posted for further assistance.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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