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HP Recommended
ASUS
Microsoft Windows 10 (64-bit)

My old Deskjet F 2187 is connected til my Asus /Windows 10. I have run updates but the printing is confusing colors.  ( blue to pink etc)

1 REPLY 1
HP Recommended

@Amaly

 

Welcome to the HP Support Community.

 

Print a self-test report

  1. Load letter or A4 unused plain white paper into the input tray.

  2. Press and hold the Cancel () button and then press the Start Copy Color () button.

  3. Release both buttons. The self-test report prints.

     

  1. Figure : HP Deskjet F2100 All-in-One series self-test report

Let me know how this report looks.

 

Run the clean print cartridges utility

  1. Make sure that there is plain white paper in the input tray.

  2. Open the Printer Toolbox.

    1. Open HP Solution Center.

    2. Click Settings.

    3. Click Print Settings.

    4. Click Printer Toolbox. The Printer Toolbox dialog box displays.

    NOTE: 

    You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click theServices tab and then click Service this device.

  3. Click the Device Services tab.

  4. Click Clean the Print Cartridges

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 

 


I am an HP Employee

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