My hp deskjet 2541 printer won’t connect to my new router. I have tried everything from hp smart and

[Firefly42]

My printer won’t connect to my new router. I have tried all of the suggestions on hp smart and online nothing works. Please help!!

[asmita6658]

Hi @Firefly42

Welcome to the HP Support Community. I'd be happy to assist you with the connectivity issue.

Let's try the below steps to see if that helps -

1.) Remove All Barriers: Certain building materials can get in the way of weaker signals like Bluetooth. Metal, bulletproof glass, concrete, and plaster are particularly bad, and marble, plaster and brick aren’t great easy. So if you’re really struggling with interference, your first step should be to move your Bluetooth devices away from these materials. That means no brick walls between you and your devices, and definitely no metal desks!

2.) Change Router Channel: If you have an Apple router and you’re constantly getting interference with your WiFi, try rebooting it. Upon restart, the station will search for a new channel. Specifically, a different channel than the one your Bluetooth devices is using to communicate. If you don’t have an Apple router, you may need to instead go into your router settings and try changing the channel manually. Experiment with different channels to see which one works best.

3.) Move Closer to Your Router: If you often find that you’re getting interference when talking on a wireless headset while on a WiFi call (you’ll know because you’ll hear static), try moving closer to your router. This will give you a more robust WiFi connection, so the Bluetooth frequency can’t overpower it.

4.) Get Away From Microwaves and Fluorescent Lighting: Both emit frequencies of 2.4GHz, and moving away from them will distance you from the source.

I'd like to know the following to isolate the issue further-

1.) Are the printer and iPhone connected to the same network?

2.) Is your router dual-band enabled i.e., both 2.4GHz and 5GHz? If yes, make sure the dual band has different SSIDs for 2.4G and 5G networks.

3.) What is the distance between the router and the printer?

Disable the cellular data on your iPhone using these steps - Open Settings, tap Cellular, then toggle the Cellular Data switch to the “off” position and then try connecting.  

Here's an alternate way to connect the printer. Firstly, connect the printer through Wi-Fi direct and run the Wireless Wizard from the EWS page - 

1) Connect the printer using the Wireless Direct. Please refer to page#16 from the User Manual for instructions. 

2) Open the browser and in the address or the URL bar type this - 192.168.223.1 to launch the EWS or the printer's page.

3) Go to the network tab > Wireless (802.11) and click on the Wireless Setup Wizard. Once the printer is connected, the Wi-Fi LED on the printer will become solid.

If you have a Mac or a Windows PC, you may also try these steps - HP Printers - Changing from a USB to a Wireless Connection 

Hope this helps! Keep me posted. 

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Have a great day!