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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- My new HP DeskJet 2652 will not print color, only black

Create an account on the HP Community to personalize your profile and ask a question
12-30-2018 04:59 PM
@ jdteacher
Welcome to HP forums, I see that your printer is not printing in color.
- Did you make a copy and check if that prints in color?
Meanwhile:
Print a "Print Quality Diagnostic" page
-
Load plain paper into the input tray.
-
Click the Apple
menu, and then click System Preferences.
-
Depending on your operating system, click Print & Scan or Printers & Scanners.
-
In the Print & Scan or Printers & Scanners window, select your printer, and then click Options & Supplies.
-
Click Utility, and then click Open Printer Utility.
HP Utility opens.
-
Click Print Quality Diagnostics
, and then click Print.
A Print Quality Diagnostic page prints.
Figure : Print Quality Diagnostic page without defects
Let me know how it prints for further assistance.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee