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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
MacBook Pro with HP DeskJet 2652
Mac OS X 10.11 El Capitan

This is a new printer with new ink  supplies for black and color.   Printer will print and scan black only.   No color.

2 REPLIES 2
HP Recommended

@ jdteacher

 

Welcome to HP forums, I see that your printer is not printing in color.

  • Did you make a copy and check if that prints in color?

Meanwhile:

 

Print a "Print Quality Diagnostic" page

  1. Load plain paper into the input tray.

  2. Click the Apple menu, and then click System Preferences.

  3. Depending on your operating system, click Print & Scan or Printers & Scanners.

  4. In the Print & Scan or Printers & Scanners window, select your printer, and then click Options & Supplies.

  5. Click Utility, and then click Open Printer Utility.

    HP Utility opens.

  6. Click Print Quality Diagnostics, and then click Print.

    A Print Quality Diagnostic page prints.

    Figure : Print Quality Diagnostic page without defects

     Example of a Print Quality Diagnostic page without defects

Let me know how it prints for further assistance.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

I do not have Utility:
Click Utility, and then click Open Printer Utility.

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