My new HP c6180 printer won't initialize

[Duey1954]

Just received a brand new c6180 printer in box that I bought off ebay to replace a c6180 that I had that went bad. I love this printer so that is why I bought a new one. I followed the initial set up and it came up that the ink had expired. So I installed new ink that I had that has not expired. Then I got a message that I can't use these and I have to use the original ones to first set up printer. So I reinstalled original and it came up expired again, so I was prompted to push OK and I did. Now all it says is (Initialization Resuming, The one-time initialization process is resuming) and it is was like that for over an hour. I then went and reset the printer and tried again and it has been another hour and still saying the same thing with the orange exclamation mark flashing also.

[Betty0610]

@Duey1954

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

For the next course of action, I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the forums page for the private message.

Thanks!

Have a great day!