My officejet 4652 will not print in color from my hp laptop. It will print in color from my tablet

[72duster]

The  printer was reading offline I was able to be installed printer onto the laptop and now it will not print in color

[Dvortex]

Hello, @72duster - Hope you are well 🙂
 

Welcome back to the HP Forums, I'd be happy to help you with your printer issue!

Going through your post, I understand that are facing issues while printing in color from your HP laptop. It looks like an issue with the print driver settings on your machine. Try the steps below to try and fix the same:
 

1. Go to Control Panel – Devices and Printers.
2. Right-click on Officejet 4652 and select “Printing Preferences”.
3. Navigate to print quality / layout tab and make sure that the color printing option is selected.
4. Save the settings and check for issue resolution.

If the issue persists, then I’d suggest to completely reinstall the drivers as suggested below:
 

• Unplug the USB cable from the printer and computer if present.
• Go to Control panel – Programs and feature – Select all the HP Officejet printer entries and uninstall them.
• Restart your computer.
• Now click on http://hp.care/2tJlh5C to download and install the printer drivers.
• Connect the USB cable if prompted and follow the onscreen instructions to complete the installation.

Those steps should do the trick, let me know the outcome!

Cheers 🙂
 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[Oldfox79]

When I do that, there is no opportunity/option to select color, grey scale, etc.

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
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3. Error message (if any)
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Thank you