-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- My printed document is on aligned on the paper when printed

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1 REPLY 1
01-04-2024 02:01 PM
Hi @JT538,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your HP printer is not aligning the printed document correctly on the paper, there are several troubleshooting steps you can take to address the issue. Here are some suggestions.
- Check Paper Alignment: Ensure that the paper is loaded correctly in the printer tray. Make sure it is aligned properly against the paper guides.
- Printer Settings: Verify that the paper size and type settings in your printer software or driver match the actual paper loaded in the printer. Incorrect settings can lead to misalignment.
- Calibrate Printer: Some HP printers have a calibration or alignment feature. Check your printer's user manual to see if it provides instructions on how to calibrate the printer. This process helps the printer align the printheads for accurate printing.
- Print a Test Page: Print a test page from your printer. Most printers have a self-test or diagnostic page that you can print directly from the printer's control panel. Refer to your printer's manual for instructions on how to do this.
- Update Printer Drivers: Make sure you have the latest printer drivers installed on your computer. Check the HP website for any updated drivers and install them if necessary.
- Clean Printheads: If the misalignment issue persists, it's possible that the printheads are dirty. Most HP printers have a printhead cleaning option in the printer software. Run the printhead cleaning utility to clean the printheads.
- Check for Firmware Updates: Ensure that your printer's firmware is up to date. Sometimes, firmware updates can address printing issues.
- Paper Quality: Poor-quality or damaged paper can contribute to printing alignment problems. Make sure you are using high-quality, undamaged paper.
- Inspect Printer for Mechanical Issues: Check the printer for any physical obstructions or issues that may be affecting the paper feed or printhead movement.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
Raj_05
HP Support Community Moderator
HP Support Community Moderator
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.