My printer Mfp M28 Laser Jet Pro keeps restarting, I get the 79 Service error

[Darli]

My printer HP Mfp M28 Laser Jet Pro keeps rebooting, I get the 79 Service error.  I researched already disconnected from wifi, and turned off  IPv6.  It is still restarting.   This happened all of a sudden, I did nothing.  I need it for work and am SO frustrated.  Does anyone know another solution to the problem?  Thank you so much!

[TEJ1602]

@Darli, Welcome to HP Support Community!

The only option left is to perform a full reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps!

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