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HP ENVY PHOTO 7155

My printer glass is broken.  Can it be replaced?  I have an HP ENVY PHOTO 7155

1 REPLY 1
HP Recommended

Go the the below site and enter your serial number. You should get both General information such as a parts list and also Unique Information such as features your motherboard was programmed to have. Select the General information to find a part such as a display (LCD screen), fan or a cable. If there is no photo of the part you may need to search (google) the part number to verify the image matches your part.
https://partsurfer.hp.com/partsurfer

 

Look for the part you need, it may be called 'enclosure' or something else. It may be in a table of parts named 'unknown' so either look at the image or search for the part number on the internet.

For more information read this article on how to find parts.

 

 

It is unlikely you will find the glass part. 

I recommend you search eBay and I see a printer that is being offered for parts and it seems to have a good glass.

https://www.ebay.com/itm/266818587472

 

Possibly you might even find one even cheaper and might not be broken.

 


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