My printer has stopped printing. i get message "Error Printing On HP00E791

[Sandi1141]

My printer has stopped printing.  I have Windows 10 Edge.  It was doing fine and now it has stopped.  I just get a message "Error Printing On HP00E791.  I have rebooted everything and it still won't work.  I was wondering if I can uninstall the printer and re-install from the web site.

[Kumar0307 · Accepted solution]

@Sandi1141, Welcome to the HP Support Community!

To assist you better, do you see this error on the printer screen?

Do you see a blue screen with the error?

If yes, follow the steps mentioned in this document. 

Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Sandi1141]

Thanks for your help but I discovered the problem was my Firewall.  Somehow it began blocking my printer.  However, I have resolved the issue.  Thanks so much for your help.

[Kumar0307]

@Sandi1141

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!