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Microsoft Windows 11

I have a HP 8610, how do I disable the INSTANT INK BOX this printer is attempting to force me to use your ink unless I enroll in the instant ink program.  Please give me a step by step process on where i go to disable this so i can use my own ink?

1 REPLY 1
HP Recommended

Hi @greenwodvlg,

 

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

You may follow the steps listed below to remove web services:
1. Open the embedded web server (EWS):
a. Find out the IP address or hostname of the printer by pressing the Information button (i) to print an Information page.
NOTE: The printer must be on a network and must have an IP address.
b. In a supported web browser on your computer, type the IP address or hostname assigned to the printer. For example, if the IP address is 123.123.123.123, type the following address into the web browser: http://123.123.123.123.
2. Click the Web Services tab, and then click Remove Web Services in the Web Services Settings section.
3. Click Remove Web Services.
4. Click Yes to remove Web Services from your printer. 


You may also refer to this document to turn off web services: https://support.hp.com/in-en/document/c04808536 


I hope this helps.

Have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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