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‎04-22-2020 11:20 AM

HP Recommended
Product: hp psc 1510 all in one
Operating System: Microsoft Windows 10 (64-bit)

the printer react normally, the lights are all green. The paper after printing or scanning or copiing does out blank. the program does not realized any problem. I ordered new ink casettes, I will see after changing.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-25-2020 03:34 AM

HP Recommended

Hi @MartinaK

Welcome to the HP Support Community. I understand the printer is printing blank. I'd be happy to assist you.

 

Check the ink levels on the printer and clean the ink cartridges.

Perform steps 5, 11, and 12 from this document.

 

Try printing. You may try printing a print quality report as mentioned in the same document.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎04-25-2020 03:34 AM

HP Recommended

Hi @MartinaK

Welcome to the HP Support Community. I understand the printer is printing blank. I'd be happy to assist you.

 

Check the ink levels on the printer and clean the ink cartridges.

Perform steps 5, 11, and 12 from this document.

 

Try printing. You may try printing a print quality report as mentioned in the same document.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No

‎04-28-2020 01:11 PM

HP Recommended

Sorry, I should not press the bottom. My printer is not solved yet. Still looks likt it is not connected to the comp. Writting it is offline

Was this reply helpful? Yes No

‎04-28-2020 01:14 PM

HP Recommended

I thing the port is wrong.

MartinaK_0-1588101232194.png

 

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