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‎06-22-2017 08:59 AM

HP Recommended
Product: D110
Operating System: macOS 10.12 Sierra

My printer will not print.  My message is "This printer is not responding."

 

I have had a recent update to Mac. 10. 12.5 for my MacBook Pro.

 

I have the Network Configuration page and the Wireless Network Test Report but nothing seems to be out of order.

 

I have shut down and restarted the printer.

1 person had the same question
1 REPLY 1

‎06-23-2017 02:47 PM

HP Recommended

Hi @F-G-T,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to print from your HP Photosmart e-All-in-One Printer series - D110 as you get a message "This printer is not responding."

 

This issue could occur drivers are not configured properly.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: 'Printer Not Responding' Message (Mac)

 

Let me know how this works.

 

You have a good day ahead.

Rainbow23 - HP Support.
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