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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- My printer is printing is a full page in the upper left 1/4 ...

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09-05-2017 04:30 PM
I can't seem to reset my printing preferences to a full page. Right now a page is printed in the upper left corner of an 8 1/2 by 11 sheet of paper. How can I get it to print 1 page per page?
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Accepted Solutions
09-05-2017 04:47 PM
If you are printing documents from your browser, make sure Scale is set correctly (and not set to zero).
Example - Windows
Right-Click a clear space along the top ribbon in Firefox > CHECK Menu Bar
Firefox > File > [Print] > Print Preview >
Scale: Select Percentage OR Shrink to Fit
Page Setup > tab Format & Options (wording varies)
- Shrink to fit page Width:
Setting is useful to control text / images that might otherwise extend beyond the sides.
NOTE: Ensure Scale is NOT set to zero
Example - Windows
Open Edge browser > open your URL / webpage > Settings (three dots, upper right) > Print > More Settings
If necessary, select your Printer
Select preferred settings, including Scale
Make sure you have the number of pages-per-sheet set to one.
Reference
Dragon Document - Help, suggestions, and examples:
Manage Print Output with Print Preview
Click Thumbs Up to say Thank You!
Answered? Click my post "Accept as Solution" to help others find it.
09-05-2017 04:47 PM
If you are printing documents from your browser, make sure Scale is set correctly (and not set to zero).
Example - Windows
Right-Click a clear space along the top ribbon in Firefox > CHECK Menu Bar
Firefox > File > [Print] > Print Preview >
Scale: Select Percentage OR Shrink to Fit
Page Setup > tab Format & Options (wording varies)
- Shrink to fit page Width:
Setting is useful to control text / images that might otherwise extend beyond the sides.
NOTE: Ensure Scale is NOT set to zero
Example - Windows
Open Edge browser > open your URL / webpage > Settings (three dots, upper right) > Print > More Settings
If necessary, select your Printer
Select preferred settings, including Scale
Make sure you have the number of pages-per-sheet set to one.
Reference
Dragon Document - Help, suggestions, and examples:
Manage Print Output with Print Preview
Click Thumbs Up to say Thank You!
Answered? Click my post "Accept as Solution" to help others find it.
09-09-2017 04:13 PM
You are welcome.
For later:
Your printer support pages provide links to a wealth of information that can help you use your printer to its full potential. If you have not done so, take a few minutes to take a look.
Printer Homepage
Drivers and Software, Videos, How-to, Troubleshooting, Manuals, Product Information, and more
HP OfficeJet 3830 All-in-One Printer series
Happy Printing!
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