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‎09-11-2023 04:56 AM

HP Recommended

My printer is not allowing us to print. There is a double 0 code on it. We have restarted the printer. We have turned the printer all the way off. We reconnected to the wifi. Not sure what the code means or how to fix it.

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11 people had the same question
1 REPLY 1

‎09-14-2023 10:30 PM

HP Recommended

Hi @OctaviaR,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

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