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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- My printer is stuck in the wireless setup mode.

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11-01-2018 12:48 PM
I had my printer set up on the wireless direct feature and it was working fine, but I got sick of switching back and forth between my router and the printer to print, so I tried to change to the wireless setting. When I tried to set it up on my phone the app couldn't find the printer and now I can't get the printer out of the setup mode so I can change it back to wireless direct.
11-02-2018 06:15 PM - edited 11-05-2018 04:03 PM
Welcome to HP Forums, I see that you are unable to set up a wireless connection to the printer.
Restore network setting on the printer
- Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.
Use HP Smart app to set up the connection on the printer.
Refer this HP document to know how to use the app:- Click here
Let me know if that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
11-04-2018 08:14 AM
Thank you for responding. I had tried that before posting and it didn't work right away so i thought I still had the problem, but about 15 minutes later I looked at the machine and the light had stopped flashing. Thanks for the help.
11-05-2018 03:59 PM
Thanks for the reply.
I appreciate your time and effort.
I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
Cheers.
Sandytechy20
I am an HP Employee