My printer keeps initializing. Doesn't stop.

[Nanatka]

Hello, did anyone experienced problems with printer. I have changed the cartridge and it shows initializing ever since. it's been initializing for about half an hour right now.

[jabzi]

Hello, 

Below listed steps should fix the issue.

1. Turn the printer on, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer. Unplug the power cord from the wall outlet.
4. Wait at least 60 seconds.
5. Plug the power cord back into the wall outlet. Reconnect the power cord to the rear of the printer. Turn on the printer, if it does not automatically turn on. Wait until the printer is idle and silent before you proceed.

Also, Update the printer firmware.

Download available firmware updates from the HP website . With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer.

Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

If the issue persists, we can perform a full reset on the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.