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HP Recommended
Pagewide PRO MFP 477dw
macOS 11.0 Big Sur

Hello, 

 

I have been experiencing a strange issue with my printer. It is printing random characters, mostly some rectangles instead of letters. It prints fine if I convert a document to PDF and print from Acrobat.

Same thing happens if I try to print from Preview. 

I tried resetting drivers, printer system and the printer itself, no luck.

This is driving me crazy. 

 

I shall appreciate any help. 

 

Thanks.

example printed fileexample printed file

1 REPLY 1
HP Recommended

I got a temporary solution from another post:

 

"setting up the printer with Generic PostScript driver", but then other functions cannot be used. 

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