My printer will not print Black. It's an HP 3520 e-All-in-One Printer. It's warranty expired in May

[RayS2]

My printer will not print BLACK. I have done all the Troubleshooting steps but still no success. My printer is out of warranty as of May 2014. All other colors print just fine.

[KrazyToad]

@RayS2

Welcome to HP Forums. This is a great place to get support, find answers and tips.

I have gone through your post and I would like to help

I appreciate all your efforts and expertise in troubleshooting this issue

Please print a Quality Diagnostic Page and let me know if Black is Printing

1. Load plain, white paper into the paper tray.

2. On the printer control panel, press the down arrow  to select Settings, and then press OK.

3. Press the down arrow  to select Tools, and then press OK.

4. Press the down arrow  to select Print Quality Report, and then press OK.

   The report prints.

   Figure : Example of a print quality report

   

Keep me posted

Thank you and have a good day 😊

[RayS2]

I did the Print Quality Report per your instructions but it does not print Black

[KrazyToad]

@RayS2

Do you have an adequate amount of ink left in all the cartridges

Please follow the instructions in step 4 & 5 from this Link: https://support.hp.com/in-en/document/c03955488

If the issue persists, please follow the instructions I sent in the private message

Please check your private message icon on the upper right corner of your HP Forums profile.

Next to your profile Name, you should see a little blue envelope
 

Thank you