• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎10-26-2019 11:13 AM

HP Recommended
Product: HP 5255 officejet
Operating System: Microsoft Windows 10 (64-bit)

Installed NEW 5255 HP Officejet. It will not print from computer, but it did print a document from my iphone. I have used the HP Print & Scan Dr without any results. 

The iphone and the printer are connected to the same wireless wifi. 

What can I do?

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-26-2019 02:29 PM

HP Recommended

I was able to get it working! Thanks.

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎10-26-2019 12:11 PM

HP Recommended

Using the printer IP can you access the EWS?

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
Was this reply helpful? Yes No

‎10-26-2019 02:29 PM

HP Recommended

I was able to get it working! Thanks.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.