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‎08-22-2020 11:14 PM

HP Recommended
Product: HP Deskjet 2620

I HAVE A PRINTER AND IT DOES NOT PRINT IT USED TO PRINT BEFORE VERY NICELY . I HAVE BEEN TRYING TO PRINT SOME PAGES BUT IT DOES NOT PRINT EVEN A SINGLE WORD, EVEN THOUGH THERE IS INK LEFT IN THE INK CARTRIDGES . I REALLY NEED HELP REGARDING THIS PROBLEM.

 

THANKS

1 REPLY 1

‎08-23-2020 02:16 AM - edited ‎08-23-2020 02:18 AM

HP Recommended

Hi @SHAIK-coustemer ,

 

In many cases, this kind of problem is caused by the cartridge. Does the printer make any printing noises when printing a document?

Please do this test:

 

Take a handkerchief and the black cartridge. Now press the cartridge like a stamp on the handkerchief for about 2-3 seconds. You should see a strong, black colored strip. Is this the case?
If there is no or very little ink on the handkerchief, moisten the handkerchief slightly and press the cartridge again, this time for about 30 seconds on it, until more ink comes out.
Afterwards, re-insert the cartridge and run a cartridge clean, if necessary.

What is the result?

 

Cheers!

Nils_K


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