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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Need help for HP DeskJet 3630 admin password reset..

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01-23-2021 12:51 AM
Cannot log in to EWS (Embedded Web Server) even if i put the password. Tried all the troubleshooting guide. Need help on how to reset. HP DeskJet 3630
Solved! Go to Solution.
Accepted Solutions
01-31-2021 05:32 AM
@kingyor, Welcome to the HP Support Community!
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
01-29-2021 08:21 AM
Welcome to HP Support Community
I understand your concern
Try resetting the printer back to factory Settings
Press Power Button + Cancel button while connecting the Power cable.
If the issue persists please contact HP Support in your region for service options
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
01-30-2021 04:18 PM
I've read a thread from here with the same problem as me and same printer. Someone from HP private message him or her and it did work. I know there are ways aside from pressing the cancel and power button to totally reset the printer.
01-31-2021 05:32 AM
@kingyor, Welcome to the HP Support Community!
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee