Need help to print greeting card envelopes

[Chiefric]

I have a  HP Officejet 8600 Pro Plus printer that will not allow me to print heavyweight envelopes that are 5 3/4 X 8 13/16.  Receiving  msg incompatible size. How do I adjust my print settings to reflect the correct size?

Chiefric

[Dragon-Fur]

@Chiefric 

Welcome to the HP User Community.

Envelopes are typically restricted to 20-24lb paper (the same as for plain paper).

Printer Specifications for HP Officejet Pro 8600 e-All-in-One Printers

Envelopes

75 to 90 g/m2 (20 to 24 lb bond envelope)

Up to 30 sheets (17 mm [0.67 inch] stacked)

If your "heavy weight" paper is still within the weight limits for card paper / brochure paper,

If whatever software you are using to create the envelope won't allow changes to the paper / size,

Then... Try / Consider (for example)

Create an envelope document in the size and shape of the envelope.

If necessary, Create a matching Custom Paper Size form.

Load the paper into the printer main tray

Alert the printer to the paper size / type >> panel / use Embedded Web Server (EWS) to adjust the paper size and type.

Remember: 

When setting printer paper size / type, If no size in the list, select Custom

Select paper type brochure, thick, heavy -- "something" to indicate a heavy weight paper

Examples

EWS_9025_Preferences_Tray_and_Paper_Management_All_8

Manual_DL_Envelope_Text_Box_Insert_3

HP_Smart_w10_Envelope_10_3

References / Resources

HP Document: HP Printers - Creating Custom Paper Sizes

Custom_Paper_Size_Form_Examples_5

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP Officejet Pro 8600 Plus e-All-in-One Printer series - N911 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"