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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Need the password for my deskjet 3755

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05-29-2019 10:11 AM
I connected my printer to my phone via the HP Plugin app. It did not ask me for a password when I first set it up but when I went back the next day it asked me for a password. I do not have a password on the box or in the directions or anything connected to the printer when I took it out of the box. Is there a generic password that all these printers use?
05-29-2019 11:46 AM
Hi,
The printer does not have any preconfigured password.
The default username which cannot be changed is admin (all lower case)
Try using admin with a password you may select for the printer, also try using admin with your Wi-Fi password (which wrongly typing the Wi-Fi password as an administrator password might be a common error to cause a such).
Please let me know if that may help,
Shlomi
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