Neverstop Laser Printer Idles after printing one page

[tadkins613]

Hello all,

In this past month or so, out of nowhere, my HP Neverstop Laser 1001nw will print one page, then rev up idling to grab the next page to print, which it fails to do. I've updated drivers, reset to default, messed with all kinds of network configurations, but nothing seems to work. All the diagnostics for the HP app say it is running fine, but I can't seem to fix it. Any help would be greatly appreciated!

[sandytechy20]

@tadkins613

Welcome to the HP support community

I understand that your printer idles while printing, I am glad to assist you.

Update the printer firmware to install the latest updates

Here are the steps:- Click here

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install the printer using the HP Smart app

Click here to download

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.