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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
GuilhermeA
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New HP 150a printing almost no yellow

HP Recommended
macOS 10.15 Catalina

Hi people. Just bought a HP 150a Color Laser Jet. It's new, supply levels are all 100% but it's basically not printing yellow. I'll attach a photo how bleak the yellow print is and of the toner, that stays with a dark, likely toner-less spot on it's roller.

 

Screen Shot 2021-03-23 at 15.35.13.png

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Jay_G24
HP Support Agent
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HP Recommended

 Hi @GuilhermeA,

 

 I'd like to help!

 

To better assist you - 

 

1) Does the copy print out the same way? 

2) What's the application you are trying to print from? Have you tried printing from a different application or device? 

 

You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable for your printer -  Print Quality Issues

 

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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GuilhermeA
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I was trying to print from the Mac using the Samsung driver for Samsung CLP-620 which has been mentioned in other forum pages. Then I tried printing from Windows 10 (via VirtualBox) and it print all colors, yellow included, well. Then I came back to the Mac and, using drivers for the Samsung CLP-680 it started printing yellow fine as well...

 

The message for HP regarding the Color Laser 150a is: PLEASE, URGENTLY, MAKE A MAC DRIVER for HP 150A. Makes no sense to buy a brand new printer in 2021 that is not compatible with OS.

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