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‎08-22-2020 11:00 PM - edited ‎08-23-2020 12:51 AM

HP Recommended
Product: Acer Aspire E 15
Operating System: Microsoft Windows 10 (64-bit)

Hi all,

 

I just bought a JB Hi Fi display HP OfficeJet Pro 9010 all in one printer. 

 

They don't have the setup ink cartridges, so I was given a discount in purchasing the official 4 x HP 965 XL ink cartridges.

 

However, when going through the setup I can't bypass the "Use SETUP Cartridges" error. These are official and brand new HP ink cartridges, so this is highly frustrating. JB Hi Fi is not close to home so are there any solutions that I can perform at home?

 

Cheers,

Nick

7 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-25-2020 11:37 AM

HP Recommended

@Chewog82 Welcome to HP Community!

 

I understand that you would like to bypass the setup ink cartridges.

 

I have sent you a private message.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link. 

  

Hope this helps! 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

View solution in original post

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1 REPLY 1

‎08-25-2020 11:37 AM

HP Recommended

@Chewog82 Welcome to HP Community!

 

I understand that you would like to bypass the setup ink cartridges.

 

I have sent you a private message.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link. 

  

Hope this helps! 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

Was this reply helpful? Yes No
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