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‎11-04-2021 03:17 PM - edited ‎11-04-2021 03:18 PM

HP Recommended
Product: Hp envy 6055e
Operating System: Microsoft Windows 11

So I just bought a new envy printer not even an hour ago. Everything for it is new and yet I keep getting yellow error lights

 

They seem to be coming from the ink carts which doesn't make sense cause those came in the box with the printer. On the touch pad I'm getting an "E 0" popping up too 

 

How do I get this thing to work? 

Category:
3 people had the same question
1 REPLY 1

‎11-07-2021 10:13 AM

HP Recommended

@Pairaducks

 

Welcome to the HP Support Community.

 

This document should help you: https://support.hp.com/in-en/document/c06570371

 

It looks like a cartridge issue.

 

I recommend you to contact the HP Support Team regarding sending you replacement inks.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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