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‎10-31-2023 01:56 PM

HP Recommended

When I send a new print job to my printer, it prints it, but it also prints previous print jobs together on the same page. There are no other print jobs in the queue - it seems to have old print jobs stored somewhere and is just randomly printing them over the new print jobs I send.

 

Is there a way to clear the printer’s “memory” or something?

Category:
1 REPLY 1

‎11-21-2023 07:47 AM

HP Recommended

HI @JLG1231 ,

 

Requesting for Serial Number Printer

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

https://support.hp.com/in-en/document/ish_2039298-1862169-16

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Could you elaborate on the issue for better understanding?

 

Gaya1239

HP Support


A_Gayathri
HP Support Community Administrator.
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