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HP Recommended
HP DeskJet Plus 4100
macOS 10.15 Catalina

Hi, I am trying to print documents to A4 paper from my recently purchased printer. However, all A4 documents do not have left margin and smaller size ones will be printed at the top left corner.

 

Please assist to give suggestions to resolve this issue.

Your help would be much appreciated.  Thanks in advance!Actual printout (Scanned)Actual printout (Scanned)

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Expected printout with white border (Excel to PDF)Expected printout with white border (Excel to PDF)

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Please also make sure you load the paper correctly and align it to the right with the paper media adjuster (see the 20's second), incorrectly loading the paper aligned to the left of the tray causes the left size to cut as the shown example:



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

4 REPLIES 4
HP Recommended

I am not sure why the attached images are not showing. Attached again here.

Actual print (Scanned)Actual print (Scanned)

------------

Exptected print with border (Excel to PDF)Exptected print with border (Excel to PDF)

HP Recommended

Any attached images do not show until approved by moderator. They will be visible shortly.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

The first thing I would check is that you have the correct settings on the printer itself for paper size. I have seen this issue before and usually due to printing A4 document on letter or vice versa.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Hi,

Please also make sure you load the paper correctly and align it to the right with the paper media adjuster (see the 20's second), incorrectly loading the paper aligned to the left of the tray causes the left size to cut as the shown example:



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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