No matter where I set the top margin, my print comes out at the very top of the page

[Bradsmon]

For some strange reason, out of the blue my printer started printing at the very top of the page no matter where I set the margins.  I've used the format that I was trying to print last week and everything was fine, so I don't know where it went wrong.

Has anyone else had this problem?

[Kumar0307]

@Bradsmon, Welcome to the HP Support Community!

Have you tried making a standalone copy and check if the issue persists?

Try printing different types of document like PDF, Word, and Webpages and check if the issue persists. If yes, follow these steps: 

Updating the printer firmware and performing a clean re-installation of HP Drivers may resolve this issue.

Update the printer firmware

Click here to download and install the latest firmware from your computer.

Click here to know different methods of updating printer firmware.

Clean uninstallation of Pre-installed HP drivers

1.  In Windows, search for and open Programs and features 
2.  Select your HP Printer 
3.  Select Uninstall 
4.  In Windows, search for and open Devices and printers 
5.  In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.  Open up the run command with the “Windows key + R” key combo. 
7.  Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.  Click on the “Drivers” tab 
9.  Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.  Select Ok 
11.  Select Apply and Ok on the Print Server Properties windows 
12.  Close Devices and Printers, restart the computer.

Click here to download the HP Full-featured driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

Let me know how this goes.

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