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HP Recommended

My hp officejet j4580 all in one not print keeps saying out of paper 

1 REPLY 1
HP Recommended

Hi @Ogieone,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand your HP OfficeJet J4580 All-in-One printer keeps saying "Out of Paper" even though there's paper loaded, try these steps to troubleshoot:


Check Paper Tray:

  • Ensure the paper is properly loaded in the tray and is aligned correctly.
  • Verify that the paper guides are snug against the paper but not too tight.

Clear Paper Jams:

  • Open the printer's front and back covers to check for any paper jams.
  • Carefully remove any jammed paper, following the printer’s manual for guidance.

Check Paper Type and Size:

  • Make sure you’re using the correct paper type and size for your printer.
  • Ensure the paper size setting in the printer’s properties matches the paper loaded.

Reload Paper:

  • Remove the paper from the tray and reload it.
  • Sometimes, reloading the paper can help the printer recognize it properly.

Reset Printer:

  • Turn off the printer and unplug it from the power source for about 60 seconds.
  • Plug it back in and turn it on to see if the issue is resolved.

Printer Settings:

  • Go to your computer’s printer settings and ensure there are no incorrect settings related to paper trays or sizes.

Firmware Update: Update the firmware on an HP printer

  • Check if there’s a firmware update available for your printer. Updating the firmware can sometimes resolve issues like this.

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.