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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- No setup cartridges for Envy 5032

Create an account on the HP Community to personalize your profile and ask a question
08-08-2019 11:58 AM
Thank you for posting your query on HP Community,
As you have already tried performing a reset and still having issue.
SETUP ink cartridges are specially designed to set up and calibrate ink levels on a new HP printer or a replacement printhead kit. SETUP ink cartridges cannot be purchased from retailers. If the printer came without SETUP ink cartridges, return it to the retailer. You cannot reuse SETUP ink cartridges to set up a new printer or a replacement printhead.
Alternatively, I would recommend you contact our HP support team for further assistance.
HP support team can be reached on this link.
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Jeet_Singh
I am an HP Employee