Not able to print #6 envelopes

[beccasol]

I cannot seem to setup my printer so that it will print #6 envelopes. I set up the custom paper size and can see it selected both in printer preferences as well as in the print preview when getting ready to print. A page prints with an error message of PCL XL error

Subsystem: KERNEL

Error: IllegalOperatorSequence

Operator: SetColorSpace

Position: 3

I'm using Windows 11 and printing from MS Publisher

[Asfiya03]

@beccasol,

Welcome to the HP Support Community

I understand you are facing an issue with your device. Not to worry I will help you to get a resolution to resolve the issue.

This needs one-on-one interaction hence

Thank you for your response,

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Asfiya03

HP Support

[Titan-Fury]

The Root of the Problem

Your PCL XL error (IllegalOperatorSequence) usually means there’s a driver issue or some compatibility problem.

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Steps to Fix the Issue

Reinstall Printer Drivers 

1. Uninstall the current driver (Settings → Printers & Scanners → Remove Device).

2. Restart your computer.

3. Reinstall the latest driver from HP website.

4. Set it up again and test.

Check these documents and setup your printer with the right setting: 

Print envelope 

Custom paper size

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