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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Not able to print from MacBook Pro

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03-01-2023 08:28 AM
Not able to print on a Color Laserjet Enterprise M553 from a MacBook Pro. Error message; Access data for encryption has expired Printer connected to laptop via USB and via Ethernet cable (not at the same time)
Who can help me get this working? Thank you.
03-02-2023 08:50 PM
Hi @Printer2320
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing encryption issues with HP Printer.
Kindly refer to the steps on this link and let me know if that fixes the issue.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee