• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎12-27-2020 05:56 AM

HP Recommended
Product: HP Color LaserJet MFP M277dw
Operating System: macOS 10.15 Catalina

I am trying to print a two-page 4 MB pdf. I get an error message that I need more memory. However the printer says I have over 100MB spare memory. I  have checked the HP website but cannot see any way to increase memory (though I doubt the memory is the problem).

 

 

Category:
2 REPLIES 2

‎12-27-2020 07:31 AM

HP Recommended

It's the driver probably. There is a USB port underneath the printers front panel. Save pdf file to a USB drive and print it directly from a printer ( without a computer) if it prints the problem is in the driver.




My profile on LinkedIn

Was this reply helpful? Yes No

‎12-28-2020 02:18 AM

HP Recommended

Thanks for this. I did manage to print the file from a USB. But I would like to solve the problem so I can print from the computer. I have tried to download a new driver several times but get an error message that the downloads fail. No reason given.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.