cancel
Showing results for 
Search instead for 
Did you mean: 
Level 1
12 5 0 0
Message 1 of 3
65
Flag Post

Not enough memory?

HP Recommended
HP Color LaserJet MFP M277dw
macOS 10.15 Catalina

I am trying to print a two-page 4 MB pdf. I get an error message that I need more memory. However the printer says I have over 100MB spare memory. I  have checked the HP website but cannot see any way to increase memory (though I doubt the memory is the problem).

 

 

2 REPLIES 2
Level 12
Level 12
4,993 4,977 578 806
Message 2 of 3
Flag Post
HP Recommended

It's the driver probably. There is a USB port underneath the printers front panel. Save pdf file to a USB drive and print it directly from a printer ( without a computer) if it prints the problem is in the driver.




My profile on LinkedIn

Reply
0 Kudos
Author
Level 1
12 5 0 0
Message 3 of 3
Flag Post
HP Recommended

Thanks for this. I did manage to print the file from a USB. But I would like to solve the problem so I can print from the computer. I have tried to download a new driver several times but get an error message that the downloads fail. No reason given.

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation