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‎12-27-2020 05:56 AM

HP Recommended
Product: HP Color LaserJet MFP M277dw
Operating System: macOS 10.15 Catalina

I am trying to print a two-page 4 MB pdf. I get an error message that I need more memory. However the printer says I have over 100MB spare memory. I  have checked the HP website but cannot see any way to increase memory (though I doubt the memory is the problem).

 

 

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2 REPLIES 2

‎12-27-2020 07:31 AM

HP Recommended

It's the driver probably. There is a USB port underneath the printers front panel. Save pdf file to a USB drive and print it directly from a printer ( without a computer) if it prints the problem is in the driver.




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‎12-28-2020 02:18 AM

HP Recommended

Thanks for this. I did manage to print the file from a USB. But I would like to solve the problem so I can print from the computer. I have tried to download a new driver several times but get an error message that the downloads fail. No reason given.

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