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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP LaserJet Pro M15w Printer
Microsoft Windows 11

I changed the toner (48A) for the  first time in my new printer. It doesn't print anymore, instead the yellow exclamation Mark LED is blinking. What is the meaning/msg of that LED? I took away the strap etc from the toner and paper is ok. 

I bought that printer in Martinique when I was sailing there, the toner in San Diego, USA. Is there an incompatibility between European and US toner/printer combinations? 

1 REPLY 1
HP Recommended

Cartridge numbers for 15W printers depending on location:

 

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You may be able to get the region reset but you will need to open a case with HP at support.hp.com as the instructions are not in the user guide.

 

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