OFFICEJET 7110 WILL NOT CONNECT WITH USB, NETWORK, OR WIRELESS

[DLB6]

PRINTER WAS WORKING BUT JUST TODAY THERE ARE NO LIGHTS ON NETWORK.  UNINSTALLED DRIVERS RESTARTED INSTALLED NEW DRIVERS,  CANNOT FIND PRINTER ON NETWORK, ADDED 192.168.10.115 SEARCHED AGAIN STILL CANNOT FIND.  LIGHT ABOVE DOWN ARROW IN PAGE LIT.  WIN 7 64

[Jeet_singh]

@DLB6,

Thank you for posting your query on HP Community,

Let's try these steps here: 

Step 1. Uninstall the printer: 

·       In Windows, search for and open Programs and Features.

·       Select your HP printer.

·       Select Uninstall.

·       In Windows, search for and open Devices and Printers.

·       In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

·       Open up the run command with the "Windows Key + R" key combo.

·       Type printui.exe /s and click OK.

·       Click on Drivers tab.

·       Look for HP Printer driver. If you see it click on it and click Remove at the bottom.

·       Select OK.

·       Remove all instances of the same.

·       Select Apply and OK on the Print Server Properties windows.

·       Close Devices and Printers. 

·       Restart the PC again

Now let's go ahead and restore the printer to the network settings: 

To reset the printer network settings, complete the following steps:

1. Press and hold the ( Wireless ) button and the (Cancel) button for three seconds.

2. Press the (Network Information) button to print the network configuration page and verify that the network settings have been reset. By default, the network name (SSID) is pHP-Print-**-Officejet 7110”, where “** is a random number generated by the printer, and the communication mode is "infrastructure."

NOTE: Previously configured wireless settings are removed after you reset the printer network settings. You have to reconnect the printer to the wireless network using the Wireless Setup Wizard. 

Set up the printer using the HP printer software

Let's ensure that the printer drivers are completely removed from the computer and then reinstall the full feature software for this printer by following the steps below: 

• Press “Windows key” + “r” to get the “Run” window.
• Type "services.msc" to get Services – Go to “Print spooler” – Right-click and “Stop” the service.
• Now again open "Run" - Type “spool” and ok - Go to PRINTERS folder - delete everything in that folder.
• Go to services again - Start the print spooler.
• Now check for issue resolution.
• If the issue persists, also try clean installing the printer drivers. Here are the steps:
• First, unplug the USB cable from the printer if present.
• Go to Control panel – Programs and feature – Select all the HP Officejet printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
• Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between .exe & /) and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to the Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
• Restart your computer.
• Please click here to download and install the software.
• Connect the USB cable if prompted and follow the on-screen instructions to complete the installation.

Once the printer is connected successfully using the USB connection, Please follow the steps below to convert from USB to Wireless: 23977569

To change from a USB connection to a wireless connection

Follow the instructions for your operating system.

Windows

1. On the computer desktop, click Start, select Programs or All Programs, click HP, select

your printer name, and then click Printer Setup & Software.

2. Click Convert a USB connected printer to wireless.

3. Follow the display instructions to complete the setup

For more details, please use this support document for - HP Printers - Changing from a USB to a Wireless Connection

Here's the Instructions for you through a video - Click here

Let me know how it goes!

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