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‎07-06-2023 09:42 AM

HP Recommended

Hi 
I hope you will help me with my problem 

the printer has been switched off for a while and now when I turn it on it requires a setup cartridge which I don't have anymore and I cant do anything. Please can you PM how to bypass this problem

Thank you

Tomek

1 person had the same question
1 REPLY 1

‎07-09-2023 01:59 PM

HP Recommended

Hi @tleny,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction over the phone to fix it.

 

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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