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To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎01-02-2023 09:06 AM - last edited on ‎01-02-2023 12:52 PM by Retired

HP Recommended
Product: HP Officejet Pro 8600 Premium e-All-in-One - N911n

OfficeJet Pro 8600 Premium  S/N:[Personal Information Removed]

Printer Failure Message: "There is a problem with the printer or ink system. Turn off and on. If problem persists, contact HP" The problem persists.

Is there anything I can do to restore this printer?

Category:
2 REPLIES 2

‎01-02-2023 10:27 AM

HP Recommended

You can try removing all supplies, power cycle the printer and then reinstall the supplies when prompted.

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‎01-02-2023 10:54 AM

HP Recommended

Removed all ink cartridges and paper.  Power cycle yielded the message to install cartridges.  Result is the same "Printer Failure" message after closing the front door.  Would it help to put in old empty cartridges?

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