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‎08-19-2020 06:55 PM

HP Recommended

i have an error code OXB9808BF4 on my HP Officejet 3830 printer.  Can someone tell me what the problem is?

 

25 people had the same question
3 REPLIES 3

‎08-23-2020 03:47 AM

HP Recommended

@brat1523, Welcome to the HP Support Community!

 

A 0x error indicates a hardware issue with the printer. Kindly perform the steps mentioned in this document - .'0xc19a0005' or Similar Error Code Displays

 

Also, make sure there are no paper jams inside the printer and the print carriage is moving freely.

You may refer to steps from - Paper Jam Error

 

If the issue persists, please reach out to the HP Support in your region regarding the service options for your printer. 

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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‎10-15-2020 12:37 PM

HP Recommended

Can you tell me what the problem and how I can resolve it?  And why do you make it so had to get help.

1 person found this reply helpful
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‎10-15-2020 02:36 PM

HP Recommended

@erpbjp, Welcome to HP Support Community!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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