Office Jet Pro 7740 aligment problem

[Searley]

When printing the first page is aligned correctly but the print alignment on the second page is way off.

[atharva_gp]

@Searley,

Thanks for reaching out to the HP Support community!

• Do you have the same issue while making a copy?

Let's perform the following steps:

Step 1: Power Reset

• Make sure this printer is plugged into a direct wall, not a surge protector.
• Turn the printer on.
• Wait until the printer is idle and silent before you continue.
• Remove all of your ink cartridges from the printer and close the door.
• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the rear of the printer.
• Turn on the printer, if it does not automatically turn on. The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
• Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
• Reinsert the ink cartridges, and then close the ink cartridge access door.

Step 2: Check the Paper.

• Make sure the paper loaded in the input tray is aligned to the paper-width guides.
• If needed, pull out the input tray from the printer and reload the paper correctly, making sure that the paper guides are aligned correctly.
• Load paper into the printer only when it is not printing.
• Make sure the rear access door is securely shut.

Step 3: Align the printer

• Load Letter or A4 unused plain white paper into the input tray.
• From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
• Touch Printer Maintenance
• Select Align printer
• Complete the alignment and try printing

Let me know if this helps or if you need any further help. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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[cstmurdoch]

I have the same problem. Printer was working well, but I just switched to Windows 10 Pro from Mac OS. I've followed the steps outlined, but to no avail. 

I'm using Adobe Acrobat to print a PDF. Scale 100%. The printout isn't aligned in the centre of the page, which means the duplex is about 1cm out.