Office Jet Pro 9025 with Flashing blue background and error code B305ED09

[MLK9]

Office Jet Pro 9025 with Flashing blue background and error code B305ED09

[Nirvana_95]

Hi @MLK9

Welcome to the HP Support Community. 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue: 

Reset the product:

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[MLK9]

No, the plugging and unplugging did not solve the problem, I have tried that 6 or so times. The firmware is current.

[Nirvana_95]

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right of your HP community profile, next to your profile Name or simply click on this link.

Thanks!