Office jet 5746 ink cartridge error

[Djveloz]

I am trying to print HP Officejet 5746 that has an error: Ink Cartridges Problem. I am asked to remove and reinstall the the indicated ink cartridge. I have the correct ink, the ink is not empty, and I have cleaned the nodes. 

[Kumar0307]

@Djveloz, Welcome to the HP Support Community!

Which ink cartridge has this error? Try single cartridge mode to determine the defective ink cartridge.

Let us try these steps to resolve this issue:

Make sure that the cartridges are compatible

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Update the printer firmware

Click here to know different methods of updating printer firmware.

Perform solution two and three mentioned in this document.

Let me know how this goes.

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