Office jet Pro 6978 Won't Print 4x6 Photos

[Sleuth51]

I

I am unable to print a 4x6 photo on my OfficeJet Pro 6978. I have printed on 8 1/2 x 11 paperand cardstock before with no issues. This is the my first attempt at printing a photo of any size. I get no response from the printer and no error messages. I am loading the 4x6 photo paper correctly according to the directions. Any ideas?

[Sizzlingsum_13 · Accepted solution]

Hello@Sleuth51

Welcome to HP Forums, this is a great place to get support, find answers and tips, Thank you for posting your query.

As I understand you need assistance in photo printing on Office jet Pro 6978.

Thank you for sharing the issue details. I would like to help you.

Making the Printer print on 4x6 paper for single print job

1. File→Print→Select respective Printer driver→Properties→Paper/Quality Tab
2. Change the paper setting to 4 x 6 & Source to Photo Tray
3. In case if you wishes to print on Borderless paper, Select Borderless Printing
4. Use 4 x 6 photo papers with tabs to print borderless.

If not, follow the steps in this document : Click here

Please complete the steps and let me know the outcome.

Have a wonderful day ahead.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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[Sleuth51]

Thanks Sizzlingsum_13. I did all these steps. However, I had forgotten to switch my printer driver to my "new" printer. It was that simple. Thanks again!