OfficeJet 4650 Says Printing but isn't

[maurakbennett]

My printer set up is complete and I can print from my phone or iPad, but not my computer. It doesn't even show up in the Print queue. It goes on saying printing until I hit cancel on the printer but never actually prints. When I go to the Wireless Wizard Set up online, it says the communication between the browser and printer is lost and to make sure the printer and computer are on the same network. Then it tells me to open a new browser and enter the ip address. I did that and it is still not working. I've also tried printing using it without the router and it's the same thing. Please help!

[Rainbow23]

Hi @maurakbennett,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query. I'll be more than glad to help you.

I understand that you are facing issues with your HP OfficeJet 4650 All-in-One Printer wherein it does not print when connected to the computer on the wireless network.

This issue could occur if the printer is not setup properly.

Let's go through a few steps that may help to fix this issue.

And here are a few steps in the link: Wireless Printer Setup (Mac)

Also, I check if the wireless direct is enabled. If it is enabled, I suggest that you disable it and check.

1. From the Home screen on the product control panel, touch the Wireless button.

2. Open the following menus:

Wireless Menu

Wireless Direct

On/Off

3. Touch the Off menu item. The product saves the setting and then returns the control panel to the Wireless Direct menu.

Let me know if this works.
 

You have a good day ahead.