OfficeJet 5200 landscape prints have severe banding on right side

[TomKelly]

My OfficeJet 5200 printer has been dormant for awhile. Now, when I try to make an 8"x10" landscape color print, the right side of the print has 1/8" vertical bands - very strong in the center, and fading toward the right side. The printer sounds fine as it's printing the left side of the page, but then the sound changes. It hesitates a bit before each "scan."   I've checked and cleaned the the cartridges, which both have plenty of ink. I've cycled on and off the printer several times. 

[Nal_NR]

Hi @TomKelly,

Welcome to the HP Support Community. 

I'd like to help!

If you have performed all the steps mentioned below and still having issues, either the cartridge is faulty or the printer settings need to be checked. You may refer to this USER GUIDE page 103

Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.

Run the automated ink cartridge cleaning tool

Clean the cartridges to resolve print quality issues including incorrect colors, streaks, and faded prints.

Load plain white paper in the tray.

On the printer control panel, swipe left on the display, and then touch Setup.

Touch Tools, and then touch Clean Cartridges.

A Print Quality Diagnostic report prints.

Review the page for defects and any instructions to resolve the issue. Run two more cleaning cycles, if necessary.

Check for ink smears on the back of printouts

Use an automated cleaning tool if there are smears of ink on the back of documents and photos.

Load plain white paper in the tray.

On the printer control panel, swipe left on the display, and then touch Setup.

Touch Tools, and then touch Clean Page Smears.

Make sure you are using the correct paper for your print job

Make sure the paper you are using matches the print job. If it is not, reload the printer with the correct paper type.

Load the paper print side down in the input tray. Many papers have printing and non-printing sides, such as photo paper and envelopes. Usually, the smoother side is the "print side," and sometimes, the non-print side has a logo of the paper manufacturer on it.

Do not use wrinkled or curled paper. Use only clean, wrinkle-free paper.

Use the correct paper type for your project.

For everyday text documents, plain paper with ColorLok technology works well. Paper with ColorLok technology is industry-standard paper that works well with HP ink.

For documents with dense printing, such as high-contrast graphics or photos, use HP Advanced Photo Paper for best results.

Some paper might not absorb ink as well as others. If your prints smear easily, make sure you are using a recommended paper.

Store photo paper in its original packaging inside a resealable plastic bag. Store the paper on a flat surface in a cool, dry place. Load 10-20 sheets of photo paper only when you are ready to print, and then put the unused paper back in the packaging.

Try using a different paper. This determines if the problem is related to the paper.

Click here for the remaining steps. 

Hope this helps! Keep me posted for further assistance.
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