OfficeJet 5255 Error code 0XB3DC5A2B

[printerberg]

Hi all,
Printer gets into error screen with code 0XB3DC5A2B Reset/power-cycle doesn't help.

Also, all led lights are blinking (power, home, question-mark and back-arrow)

Tried factory reset, doesn't help.

And of course its out of warranty 😞

Anyone encountered this code? error?

[Jay_G24]

Hi @printerberg,

I'd like to help!

I understand you are receiving an "OXB" error

We can perform a reset on the printer to resolve the issue

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[printerberg]

Hi Jay_G24,

Thank you for extending your help

However, I don't see a private message... please advise.

[samflo]

how to fix printer code 0XB3D60A2B

[Jay_G24]

@printerberg,

I have resent the message could you check?

Let me know!

[SamSama]

Same problem here, HP Envy 5052 printer, error code 0xb3dc5a2b!

[printerberg]

Hi @Jay_G24,

Thank you for sending the private message.

What I have done yesterday is a "Factory Reset" from the "regular" menu.

So far, it holds.

Should the error return, I'll perform the steps in your message

Thank you again

[Jay_G24]

Sounds good, keep me posted!

[SNasim]

Have the same issue.  Can you send me the solution. Thanks 

[Betty0610]

@SNasim

Welcome to the HP Support Community.

Sure, which Printer do you have?

Thanks 🙂