OfficeJet 5258 Error code 0XB3D75A28

[Tom276]

I've got a OfficeJet 5258, and started getting Error code 0XB3D75A28 on the printer's LCD screen a week ago.  I can't find any support  information about it. I tried power cycling with 60 seconds rest several times, most of them immediately went back to the error.  One time it started working for about 20 minutes, but then the error came back and the printer is locked up.  Is there any way to do some sort of hard factory reset on this model?  Please advise, thanks.

-Tom

[Jay_G24 · Accepted solution]

Hi @Tom276,

I'd like to help!

I understand you are receiving a"0XB" error on the printer

We can perform a factory defaults on the printer to resolve the issue

To restore the printer to the original factory defaults

1. On the printer control panel display, from the Home screen, swipe left to see (⚙️  Setup ) and touch ( ⚙️ Setup ).

2. Touch Tools, touch Restore Factory Defaults, and then follow the onscreen instructions.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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[Tom276]

That seems to have worked! Thanks so much.

[Jay_G24]

That's great! Happy to hear that.

 If you need further assistance feel free to reach out to us.

Have a great day ahead!